We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

403.948.2733

Pet Insurance

To offer pet insurance to our clients, Airdrie Animal Health Centre partners with Trupanion Pet Insurance

Trupanion is available to help our furry family members receive the care they need and deserve. We can submit your claims directly from our front desk, and it’s usually evaluated in five minutes or less. For the vast majority of claims, this means our clients get an immediate answer on coverage and can leave the clinic only paying their portion of the bill – and with no complicated forms to fill out and mail in. Our clients love this!

Visit the Trupanion website to get a quote for your pet today! Alternatively, you may contact Trupanion 24/7 by calling 1.855.210.8749

If you have any additional questions, please give us a call at 403.948.2733 and one of our team members will be happy to assist.

Much Heartfelt appreciation to All the staff at Airdrie Animal Health Center and Tails of Hope. Everyone went above and…

Randall Wall

Having moved from Ontario with our three fur babies we were looking for a vet that would take as great…

Katherine Baker

A couple of weeks ago, we had to bring our cat in to be euthanized. Everyone who we came into…

Vanexias .

Fantastic veterinary practice. The staff are kind, friendly and helpful. The office has separate doors and exam rooms for cats…

Jason Harper

First time going to a vet for my cat and left there wishing I had more cats to bring. The…

Dasius

Blog

Why Fear Free

There are a lot of pets that are not getting the veterinary care they should be due to fear, anxiety and stress (FAS).

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

1. We are currently operating a "closed door" policy to protect our clients and staff. This means that clients will not be allowed to enter the building. When you arrive in our parking lot, please remain in your vehicle and call us at 403-948-2733. Our staff will come to you to collect your animal for their appointment. If you do not have a phone, or if your animal is experiencing an emergency, please knock on the door to alert our staff.

2. We are still OPEN with the following hours: Monday to Friday: 9:30 am - 4:00 pm and Saturday: 9:00 am - 3:00 pm.

3. At this time, appointments will only be booked when medically necessary. Any non-urgent appointment requests will be temporarily postponed. If you have an emergency that requires immediate attention, please proceed directly to McKnight 24 Hour Veterinary Hospital at 5010 – 4th Street NE, Calgary, AB and call 403-457-0911 to alert them of your arrival.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, please visit our website.

5. For the time being, credit cards are the preferred payment method. Debit cannot be accepted over the phone, but is available at time of pick up if ABSOLUTELY necessary. We will not be able to accept cash.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Airdrie Animal Health Centre