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Last updated: July 26, 2021

Dear Clients,

With recent changes to restrictions on businesses, we have made some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

• ONE pet parent will be allowed inside the clinic for their veterinary appointment (with the exception of euthanasia’s). If you would prefer a curbside appointment, please let us know.
• Masks are required while in the clinic. If you are unable to wear a mask we will happily continue to provide you with curbside services.
• Please continue to follow the social distancing guidelines of two meters distance between yourself and other clients or staff. 
• We will allow up to a maximum of 9 clients in the clinic at any one time.
• Appointments with our technicians (i.e. injections, suture removal, anal glands, etc) will still be offered as curbside.
• Continue the use of credit cards as the preferred payment method.
• Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

5. OPERATING HOURS

We are OPEN with the following hours:

- Monday to Friday: 8:00 am - 6:00 pm
- Saturday & Sunday: CLOSED

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Airdrie Animal Health Centre